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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Henley

May 16, 2023

5  out of  5 rating by Mike Henley
"Great PEOPLE SERVICE ORIENTED.KARLAS CREW.AWESOME."

Anthony Stinson

March 10, 2023

5  out of  5 rating by Anthony Stinson
"Karla and her staff have been very good to me and my family always there to help us. I can honestly say even when my mother passed away here recently, she took the time out to come pay her respects that meant a lot to us great people."

S C

January 31, 2023

5  out of  5 rating by S C
"Great agent always there to help."

jaymee jones

March 14, 2022

3  out of  5 rating by jaymee jones
"Very nice people, had all my information ready"

Kevin Dennis

February 15, 2022

5  out of  5 rating by Kevin Dennis
"I absolutely love this place. People are always friendly and very helpful. Very helpful and professional, will try to help with Any issues you may have."

mary jankowski

February 15, 2022

5  out of  5 rating by mary jankowski
"Love Karla Lovewell, she loves her clients well..."

Alexis Wright

December 23, 2021

5  out of  5 rating by Alexis Wright
"Karla and her co-worker Christy are extremely helpful and always so kind. They are very knowledgeable and always give you the best customer service! You all are very much appreciated!"

Candice Wright

May 11, 2021

5  out of  5 rating by Candice Wright
"Great service and great rates!! Highly recommend!"

Becky Weilage

May 5, 2021

5  out of  5 rating by Becky Weilage
"We just switched thanks to Christy! She did an amazing job to make it a smooth transition."

Crystal Barajas

April 16, 2021

5  out of  5 rating by Crystal Barajas
"Super friendly staff, very responsive and excellent coverage! Thank you!"

Scott Adams

April 15, 2021

5  out of  5 rating by Scott Adams
"We switched from AAA and saved a LOT of money on home owners and auto insurance! HIGHLY Recommend!! Super nice people!"

Nick Judah

April 6, 2021

5  out of  5 rating by Nick Judah
"Karla and her team are professional, responsive, and extremely knowledgeable. They were the cheapest when I shopped the rates, but it was not at the expense of service. Highly recommend them!"

Tiffani Little

April 6, 2021

5  out of  5 rating by Tiffani Little
"Saved a ton switching to State Farm and the ladies here are very professional and attentive! Christy is a gem. Love her!"

Kimberly Doss

April 6, 2021

5  out of  5 rating by Kimberly Doss
"Great and Friendly staff. 😊"

THEmighty80008

April 5, 2021

5  out of  5 rating by THEmighty80008
"Christy was amazing 10/10"

Mike Higdon

March 25, 2021

5  out of  5 rating by Mike Higdon
"I simply love this office. I was a long time customer and moved out of state. While gone, I got insurance through another company that severely lacked in the great, personal customer service I had come to expect from Karla Lovewell State Farm. Once I moved back home I just so happened to receive a call asking if I was interested in a new quote for being a past customer. I’m so glad I did and got my auto and renter’s policy switched over. I do all of my dealing with Christy and she is the absolute best. She goes out of her way to take care of me and every need I have. I would recommend Karla Lovewell State Farm every single time."

Lauren Dulin

March 25, 2021

5  out of  5 rating by Lauren Dulin
"I just started a car insurance policy with this branch. I randomly called for a quote and the woman that helped me was so kind, and very helpful. She got me a great quote and had me covered in a total of 15 mins!"

maurissa h

February 10, 2021

5  out of  5 rating by maurissa h
"The ladies in this office are so sweet. Very professional and make sure you’re getting very discount they have for you! Highly recommend if you’re looking for a new insurance company!!! ❤️"

Anithia Walker

January 18, 2021

5  out of  5 rating by Anithia Walker
"Love my insurance agent Karla Lovewell. When I need help with my insurance she and her employee's are there for me."

Shawn Edward

August 20, 2020

5  out of  5 rating by Shawn Edward
"Carla is awesome help"

Crystal Money

July 16, 2020

1  out of  5 rating by Crystal Money
"We as well as half of the family were with Karla for a long time not that I can speak very highly of the customer service there. When we bought our house we were quoted a price for our home owner’s insurance after it was paid out of escrow we were sent a bill saying we owed an additional 200$ so we paid It reluctantly. Needless to say we finally left them since we got a cheaper quote with progressive. My mother in-law called Karla to inquire about the check that they were suppose to be giving everybody since the covid-19 she was told instead of a check we will be giving a 2% discount on your next bill. What is 2%?! Lol! Anyway my mother in law was complaining saying how they screwed her over and her son Karla went on to tell my mother in law I didn’t screw your son over your son didn’t pay his bill! Regardless if that was the case or not you are not allowed to tell other people’s information like that. Karla and all her teenage employees are very unprofessional and have no clue what’s going on. I will be contacting a attorney about this matter. Be careful with them...."

Tammy Mudd

February 28, 2020

5  out of  5 rating by Tammy Mudd
"She's a sweetheart ‼️"

Leah Geist

October 30, 2019

5  out of  5 rating by Leah Geist
"Amy is amazing!!!!!!! Don’t know what I would do without her. Been with them for about 20 years. Never have any issues. They are great!!!"

Whale Phinn

October 28, 2019

1  out of  5 rating by Whale Phinn
"I'd hate to give such a low score but I've run into so many issues. There is a young lady at the office who will not let me speak to anyone but herself and has told me that someone will reach out when I never received a call. I will not be renewing my insurance in the coming month. If you need insurance and don't see yourself needing to make any changes to your policy, this office will be great for you. However, if you are a regular human who's life changes and you need to make changes to your policy good luck getting it done."

Lily Fletcher

October 28, 2019

1  out of  5 rating by Lily Fletcher
"Extremely disappointed in my service. There were several times while, conversing with one particular employee, that my information was messed up or I was billed incorrectly. Even to the point of me paying for insurance for a full month before finding out I am not even insured. I ended up changing agents this week because it was the only way to get my information settled. Still I found out that the Lovewell office sends a good part of my mail to my old address when and I changed that months ago. I would also appreciate if the agents working at this office would not say things like, "I'm sorry this is confusing for you to understand." 10/28/19 Now I have an update. I switched agents and and looked at my current bill only to find that I am being charge again for the same issue because of the way Lovewell put the information in their system. This is absolutely ridiculous."