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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nelica Raphael

Nelica Raphael

October 29, 2024

5  out of  5
rating by Nelica Raphael
"Jason was really patient and he explained everything well till I purchased my policy. He explained all the discount I could get. Very good experience!"
We responded:
"Thank you so much! It’s nice to hear that Jason provided a helpful and patient experience for you. We’re here to make sure you feel informed and comfortable with your choices! Karla"
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Amber Linville

October 3, 2024

5  out of  5
rating by Amber Linville
"Jason was great! Adding another driver to the crew was gunna be costly but Jason took the time to look at all the different policies we had or could have to help make the bundle worth it. I truly appreciate the extra time Jason took to help us."
We responded:
"Thank you for your fantastic review, Amber! We're thrilled to know that Jason's extra effort helped you choose some top-notch options for your coverage. Our entire team appreciates your confidence in us, and we’re here to help if you need further assistance! -Karla"
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Mike Henley

September 25, 2024

5  out of  5
rating by Mike Henley
"Great PEOPLE SERVICE ORIENTED.KARLAS CREW.AWESOME."
We responded:
"Thank you so much for your wonderful feedback, Mike. We appreciate your kind words! Contact us if you have any questions. Karla "
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Kristin Kidwell

September 10, 2024

5  out of  5
rating by Kristin Kidwell
"Hallie with State Farm was just fantastic and so easy to work with. My home and auto almost doubled under my current provider. I shopped around and got maybe a $45 savings. Something told me to call State Farm and they were able to save me $102 a month! It was so easy switching over and I am so glad I called!"
We responded:
"Thank you so much, Kristin! We’re so glad Hallie was able to provide such fantastic service and help you save. It’s always rewarding to hear when switching over is a positive experience. We’re here for anything you need! Karla"
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Vanessia Stanley

July 15, 2024

1  out of  5
rating by Vanessia Stanley
"If you can find cheaper go elsewhere. This office has tons of excuses as to why your bill has to go up and up and up again. No accidents. No tickets. And yet my bill has increased to double the original amount. The worse part is no one at the office knows what they are doing. Each person you talk to will tell you something different and can’t speak to the conversations you had before. I’ll be spending the rest of my afternoon looking for new insurance."
We responded:
"Vanessia, we’re sorry to hear about your experience. We strive to provide clear and consistent communication regarding your coverage and costs. We’d appreciate the opportunity to discuss this further and address your concerns. Please contact our office at your earliest convenience so we can assist you.-Karla"
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Karen Hess

December 23, 2023

5  out of  5
rating by Karen Hess
"Thank you my insurance agent's employees for help with accident pictures"
We responded:
"We’re so glad we could assist you, Karen! At Karla Lovewell State Farm, we’re here to support you in any way we can. Thank you for sharing your positive experience with us, and please don’t hesitate to reach out if there’s anything else we can help you with. Karla "
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Favio Martinez

July 26, 2023

1  out of  5
rating by Favio Martinez
"Asked for a quote and they requested my brothers drivers license and social security number. I don't know why but they just like to waste peoples time. Find a real agent not these scammers."
We responded:
"Hi Favio, please give my office a call at (502) 937-4115 so we can remedy this issue. Karla"
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Chris Haner

June 1, 2023

5  out of  5
rating by Chris Haner
"They are always quick and very polite"
We responded:
"Hi Chris, Thank you so much for your five-star review and for recognizing our team’s quick response and politeness! We strive to provide prompt and courteous service to our good neighbors like you. If there is anything else we may assist you with or if you have any further questions , please don’t hesitate to reach out. We’re here to help! Thank you again for choosing Karla Lovewell State Farm. We truly appreciate your support. Karla Lovewell"
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Anthony Stinson

March 10, 2023

5  out of  5
rating by Anthony Stinson
"Karla and her staff have been very good to me and my family always there to help us. I can honestly say even when my mother passed away here recently, she took the time out to come pay her respects that meant a lot to us great people."
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S C

January 31, 2023

5  out of  5
rating by S C
"Great agent always there to help."
We responded:
"Thanks Shana!"
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jaymee jones

March 14, 2022

3  out of  5
rating by jaymee jones
"Very nice people, had all my information ready"
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Kevin Dennis

February 15, 2022

5  out of  5
rating by Kevin Dennis
"I absolutely love this place. People are always friendly and very helpful. Very helpful and professional, will try to help with Any issues you may have."
We responded:
"Kevin, thank you for your kind words and for your business! We love our customers."
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mary jankowski

February 15, 2022

5  out of  5
rating by mary jankowski
"Love Karla Lovewell, she loves her clients well..."
We responded:
"Mary, you are the sweetest! Our customers are the best."
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Alexis Wright

December 23, 2021

5  out of  5
rating by Alexis Wright
"Karla and her co-worker Christy are extremely helpful and always so kind. They are very knowledgeable and always give you the best customer service! You all are very much appreciated!"
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Candice Wright

May 11, 2021

5  out of  5
rating by Candice Wright
"Great service and great rates!! Highly recommend!"
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Becky Weilage

May 5, 2021

5  out of  5
rating by Becky Weilage
"We just switched thanks to Christy! She did an amazing job to make it a smooth transition."
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Crystal Barajas

April 16, 2021

5  out of  5
rating by Crystal Barajas
"Super friendly staff, very responsive and excellent coverage! Thank you!"
We responded:
"Thank you, Crystal! We appreciate you!"
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Scott Adams

April 15, 2021

5  out of  5
rating by Scott Adams
"We switched from AAA and saved a LOT of money on home owners and auto insurance! HIGHLY Recommend!! Super nice people!"
We responded:
"We are always happy to help our customers save. Thank you for sharing your experience and thank you for choosing Karla Lovewell State Farm!"
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Nick Judah

April 6, 2021

5  out of  5
rating by Nick Judah
"Karla and her team are professional, responsive, and extremely knowledgeable. They were the cheapest when I shopped the rates, but it was not at the expense of service. Highly recommend them!"
We responded:
"Nick, thank you for your kind words and entrusting us with your insurance needs. We value your opinion and your business!"
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Tiffani Little

April 6, 2021

5  out of  5
rating by Tiffani Little
"Saved a ton switching to State Farm and the ladies here are very professional and attentive! Christy is a gem. Love her!"
We responded:
"You’re a gem, Tiffani! Thank you for giving us the opportunity to earn your business!"
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Kimberly Doss

April 6, 2021

5  out of  5
rating by Kimberly Doss
"Great and Friendly staff. 😊"
We responded:
"We appreciate you Kimberly! Thank you for choosing Karla Lovewell State Farm!"
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THEmighty80008

April 5, 2021

5  out of  5
rating by THEmighty80008
"Christy was amazing 10/10"
We responded:
"It’s always great to hear our team is going above and beyond! Thank you for choosing Karla Lovewell State Farm!"
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Mike Higdon

March 25, 2021

5  out of  5
rating by Mike Higdon
"I simply love this office. I was a long time customer and moved out of state. While gone, I got insurance through another company that severely lacked in the great, personal customer service I had come to expect from Karla Lovewell State Farm. Once I moved back home I just so happened to receive a call asking if I was interested in a new quote for being a past customer. I’m so glad I did and got my auto and renter’s policy switched over. I do all of my dealing with Christy and she is the absolute best. She goes out of her way to take care of me and every need I have. I would recommend Karla Lovewell State Farm every single time."
We responded:
"Mike, we are so thankful to have you back at State Farm, especially with our office! Our customer’s needs are our top priority and we are glad you chose us to handle all of your insurance business."
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Lauren Dulin

March 25, 2021

5  out of  5
rating by Lauren Dulin
"I just started a car insurance policy with this branch. I randomly called for a quote and the woman that helped me was so kind, and very helpful. She got me a great quote and had me covered in a total of 15 mins!"
We responded:
"Thank you Lauren! We are so happy to have you at Karla Lovewell State Farm!"
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maurissa h

February 10, 2021

5  out of  5
rating by maurissa h
"The ladies in this office are so sweet. Very professional and make sure you’re getting very discount they have for you! Highly recommend if you’re looking for a new insurance company!!! ❤️"
We responded:
"We appreciate you Maurissa! Thank you for choosing Karla Lovewell State Farm!"