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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D B

January 9, 2025

5  out of  5
rating by D B
"I was referred to Jason by a friend of mine and I am so glad she made the referral. Jason was great to work with and was patient and took the time to explain things I did not understand. I highly recommend giving Jason a call."
We responded:
"We are so happy to have you, thank you for the review! It’s so nice to hear about this referral from your friend. The insurance process can be difficult to understand, so I’m happy Jason was there for you to explain everything. We appreciate your high recommendation!-Karla"
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Arian De Pedro

December 27, 2024

5  out of  5
rating by Arian De Pedro
"Excelente trato y explícita informacion."
We responded:
"Gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva y que la información fue clara y útil. Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en contactarnos. Estamos aquí para ayudarte. – Karla"
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Larry Jenkins

December 20, 2024

5  out of  5
rating by Larry Jenkins
"Freindly Prompt service how refreshing."
We responded:
"Thank you for the kind review and feedback. Your support is so important to our team. We are glad we were able to assist you! Give us a call for any questions! - Karla"
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Cierra Word

November 26, 2024

5  out of  5
rating by Cierra Word
"Working with Jason was a pleasure. Very helpful and informative. Definitely pleased with my experience."
We responded:
"It’s so nice to hear that, Cierra. I’m glad Jason made your experience pleasant and that he was helpful and informative. Thank you for the review! - Karla"
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Nelica Raphael

November 11, 2024

5  out of  5
rating by Nelica Raphael
"Jason was really patient and he explained everything well till I purchased my policy. He explained all the discount I could get. Very good experience!"
We responded:
"Thank you so much! It’s nice to hear that Jason provided a helpful and patient experience for you. We’re here to make sure you feel informed and comfortable with your choices! Karla"
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Amber Linville

October 3, 2024

5  out of  5
rating by Amber Linville
"Jason was great! Adding another driver to the crew was gunna be costly but Jason took the time to look at all the different policies we had or could have to help make the bundle worth it. I truly appreciate the extra time Jason took to help us."
We responded:
"Thank you for your fantastic review, Amber! We're thrilled to know that Jason's extra effort helped you choose some top-notch options for your coverage. Our entire team appreciates your confidence in us, and we’re here to help if you need further assistance! -Karla"
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Mike Henley

September 25, 2024

5  out of  5
rating by Mike Henley
"Great PEOPLE SERVICE ORIENTED.KARLAS CREW.AWESOME."
We responded:
"Thank you so much for your wonderful feedback, Mike. We appreciate your kind words! Contact us if you have any questions. Karla "
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Kristin Kidwell

September 10, 2024

5  out of  5
rating by Kristin Kidwell
"Hallie with State Farm was just fantastic and so easy to work with. My home and auto almost doubled under my current provider. I shopped around and got maybe a $45 savings. Something told me to call State Farm and they were able to save me $102 a month! It was so easy switching over and I am so glad I called!"
We responded:
"Thank you so much, Kristin! We’re so glad Hallie was able to provide such fantastic service and help you save. It’s always rewarding to hear when switching over is a positive experience. We’re here for anything you need! Karla"
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Vanessia Stanley

July 15, 2024

1  out of  5
rating by Vanessia Stanley
"If you can find cheaper go elsewhere. This office has tons of excuses as to why your bill has to go up and up and up again. No accidents. No tickets. And yet my bill has increased to double the original amount. The worse part is no one at the office knows what they are doing. Each person you talk to will tell you something different and can’t speak to the conversations you had before. I’ll be spending the rest of my afternoon looking for new insurance."
We responded:
"Vanessia, we’re sorry to hear about your experience. We strive to provide clear and consistent communication regarding your coverage and costs. We’d appreciate the opportunity to discuss this further and address your concerns. Please contact our office at your earliest convenience so we can assist you.-Karla"
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Karen Hess

December 23, 2023

5  out of  5
rating by Karen Hess
"Thank you my insurance agent's employees for help with accident pictures"
We responded:
"We’re so glad we could assist you, Karen! At Karla Lovewell State Farm, we’re here to support you in any way we can. Thank you for sharing your positive experience with us, and please don’t hesitate to reach out if there’s anything else we can help you with. Karla "
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Favio Martinez

July 26, 2023

1  out of  5
rating by Favio Martinez
"Asked for a quote and they requested my brothers drivers license and social security number. I don't know why but they just like to waste peoples time. Find a real agent not these scammers."
We responded:
"Hi Favio, please give my office a call at (502) 937-4115 so we can remedy this issue. Karla"
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Chris Haner

June 1, 2023

5  out of  5
rating by Chris Haner
"They are always quick and very polite"
We responded:
"Hi Chris, Thank you so much for your five-star review and for recognizing our team’s quick response and politeness! We strive to provide prompt and courteous service to our good neighbors like you. If there is anything else we may assist you with or if you have any further questions , please don’t hesitate to reach out. We’re here to help! Thank you again for choosing Karla Lovewell State Farm. We truly appreciate your support. Karla Lovewell"
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Anthony Stinson

March 10, 2023

5  out of  5
rating by Anthony Stinson
"Karla and her staff have been very good to me and my family always there to help us. I can honestly say even when my mother passed away here recently, she took the time out to come pay her respects that meant a lot to us great people."
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S C

January 31, 2023

5  out of  5
rating by S C
"Great agent always there to help."
We responded:
"Thanks Shana!"
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jaymee jones

March 14, 2022

3  out of  5
rating by jaymee jones
"Very nice people, had all my information ready"
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Kevin Dennis

February 15, 2022

5  out of  5
rating by Kevin Dennis
"I absolutely love this place. People are always friendly and very helpful. Very helpful and professional, will try to help with Any issues you may have."
We responded:
"Kevin, thank you for your kind words and for your business! We love our customers."
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mary jankowski

February 15, 2022

5  out of  5
rating by mary jankowski
"Love Karla Lovewell, she loves her clients well..."
We responded:
"Mary, you are the sweetest! Our customers are the best."
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Alexis Wright

December 23, 2021

5  out of  5
rating by Alexis Wright
"Karla and her co-worker Christy are extremely helpful and always so kind. They are very knowledgeable and always give you the best customer service! You all are very much appreciated!"
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Candice Wright

May 11, 2021

5  out of  5
rating by Candice Wright
"Great service and great rates!! Highly recommend!"
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Becky Weilage

May 5, 2021

5  out of  5
rating by Becky Weilage
"We just switched thanks to Christy! She did an amazing job to make it a smooth transition."
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Crystal Barajas

April 16, 2021

5  out of  5
rating by Crystal Barajas
"Super friendly staff, very responsive and excellent coverage! Thank you!"
We responded:
"Thank you, Crystal! We appreciate you!"
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Scott Adams

April 15, 2021

5  out of  5
rating by Scott Adams
"We switched from AAA and saved a LOT of money on home owners and auto insurance! HIGHLY Recommend!! Super nice people!"
We responded:
"We are always happy to help our customers save. Thank you for sharing your experience and thank you for choosing Karla Lovewell State Farm!"
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Nick Judah

April 6, 2021

5  out of  5
rating by Nick Judah
"Karla and her team are professional, responsive, and extremely knowledgeable. They were the cheapest when I shopped the rates, but it was not at the expense of service. Highly recommend them!"
We responded:
"Nick, thank you for your kind words and entrusting us with your insurance needs. We value your opinion and your business!"
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Tiffani Little

April 6, 2021

5  out of  5
rating by Tiffani Little
"Saved a ton switching to State Farm and the ladies here are very professional and attentive! Christy is a gem. Love her!"
We responded:
"You’re a gem, Tiffani! Thank you for giving us the opportunity to earn your business!"
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Kimberly Doss

April 6, 2021

5  out of  5
rating by Kimberly Doss
"Great and Friendly staff. 😊"
We responded:
"We appreciate you Kimberly! Thank you for choosing Karla Lovewell State Farm!"